SMC home page   Cayton Associated Students Computer Lab
Funded by the Associated Students (the student association of SMC)
 
Job Applicant Information

Now accepting
job applications...

 

The Cayton Lab is now taking job applications for spring 2015 and/or academic year 2015-2016. The competition for $10 an hour Computer Lab Assistant jobs in the Cayton Center opens whenever there are vacancies. Most computer lab assistants work about six hours weekly.

The job is very popular so there are usually many more applicants than available positions. Applicants compete for a possible job interview by taking a skills test first. It takes two hours. The top scorers from the skills test will be invited to a job interview, if the test results demonstrate the required standard of competence. Some of those interviewed will probably be offered a job.

All applicants are required to have a BOG enrollment fee waiver from SMC's Financial Aid Department. Unfortunately, financial aid is not available to international students studying in the United States, so the lab is not able to hire international students. The lab does not hire under SMC's department-funded "Student Help" program.

The lab pays its employees with "Federal Work-Study" financial aid from SMC. The lab will try to coordinate this with the SMC Financial Aid office if you have "Federal Work-Study" (sometimes abbreviated FWS), a "Federal Pell Grant," or a BOG enrollment fee waiver on your Corsair Connect Financial Aid page.

Here are the general duties of computer lab assistants in the Cayton Center:

1. Communicate both verbally and in writing clearly, accurately, and professionally while helping students use software and hardware owned by the College. Most questions to lab staff are about Windows 7, Microsoft Word, Microsoft PowerPoint, Microsoft Internet Explorer, Microsoft Excel, Firefox, Google Chrome, Google Apps, e-mail, the SMC website, wireless connections, or printing.

2. Explain the benefits of Associated Students membership to other students.

3. Monitor and control the lines of students waiting for computers. (This requires the ability to read handwritten names and speak loudly and clearly.)

4. Enforce the rules of the College and the computer labs by following standard procedures when dealing with people who break the rules. (Checking for compliance requires the ability to move from one end of the lab to the other at least once every fifteen minutes.)

5. Clean lab equipment and furniture. (Vacuum, wash, etc.)

6. Clear printer paper jams, and load paper in the printers. (This requires the ability to occasionally lift paper boxes that weigh 30 pounds.)

7. Report in writing any problems with lab users, hardware, software, or facilities.

8. Give directions to people trying to find their way around college facilities.

9. Complete special work projects and training as assigned. (The ability to touch-type is a desirable skill.)

10. Provide short-term support or coverage in other computer labs as needed.



A two-hour qualifying test for students who want to compete for a job was given on February 26, 2015. Make-up tests are being arranged for applicants who signed up before then but were attending class at the first test time. New applicants may sign up to be notified of the next group test time, to be held later in spring semester.

>> SIGN UP HERE <<

Anyone offered an SMC job must have a photo identification card issued by a state or the U.S. government, because this is required for all college employees. (If you don't have one, sign up for one now!)

Anyone offered an SMC job must have a Social Security card issued by the Social Security Administration. (If you don't have one, contact Social Security now!)

If you are interested in other student jobs at SMC, please check those listings.

The lab's computers and printers are restricted to students enrolled in current semester SMC classes who have agreed to pay the semester's optional $19.50 Associated Students (A.S.) membership fee. Lab staff can help non-members of the Associated Students with various problems related to SMC technology, such as forgotten passwords.

LOCATION

The Associated Students Computer Lab is located in Cayton Center Room 209, on the second floor. This is the cafeteria building.
 

HARDWARE

The lab has 92 student computers, all running the Microsoft Windows 7 operating system, with high speed Internet access.

 

LAB RULES

Students must obey lab rules (displayed upon log-in), the SMC Student Conduct Policy, and the SMC Computer Use policy and administrative regulation in order to use the lab. Lab privileges are temporarily suspended or otherwise restricted immediately after a violation.

 

STUDENTS MUST SAVE THEIR OWN WORK ON THEIR OWN MEDIA

Any files left on the computer hard disks are automatically erased at logout.

Students should bring a USB flash drive or other USB media in order to save their files every so often. (Suggestion: put a label on the flash drive and write your name on the label.)

The lab does not have floppy disk drives or ZIP drives. The CD/DVD drives will write CDRW disks but not DVD. It takes several minutes to write a file to a CDRW or CD-R disk, so almost nobody does it.

Students may also use Google Docs or attach documents to an e-mail and send the email to themselves.
 

HOURS

Lab hours are subject to change without notice, but these are the normal hours:

   
    Fall Semester, Spring Semester,
and Summer 6-week Session
Last 2 weeks of Summer Session
(Late July and early August)
 

 

Monday through Thursday 7:30 a.m. to 9:45 p.m. 3:15 p.m. to 7:00 p.m.  

 

Friday 7:30 a.m. to 3:15 p.m closed  
  Saturday 8:00 a.m. to 4:00 p.m. closed  
  Sunday closed closed  
  any day no classes are being held (breaks, holidays, etc.) closed closed  

There are other SMC computer labs.
 

HOLIDAYS

The lab is closed on all college holidays, between semesters, and on any day when no classes are being held:


SOFTWARE AND DATA FILES

Software includes Microsoft Word, Excel, PowerPoint, and Access from the Office 2010 suite.

Data files for many classes are stored on various computers (servers) on campus. These are only accessible inside the college's labs or through the wireless network.
 

PRINTING

The lab printers print only in black and white.  Each Associated Students member starts every semester with a printing credit of $15. Ten cents is deducted for each single-sided page printed, and fifteen cents is deducted for each double-sided page printed.  Unused A.S. printing credit does not roll over from one semester to the next. Every semester starts with $15. The printers, paper, and toner are purchased by the Associated Students, pursuant to a written agreement between the College and the Associated Students.

 When an A.S. member's print credit reaches zero, the member may print in another college lab using the SMC pay-for-print system.The SMC pay-for-print system in the other labs does have color printers available.
 

STAFF

Trained student lab assistants and a professional instructional specialist are available to provide limited technical support within the lab, for software and hardware owned by the college and installed in the lab (except wireless access). This assistance is available to all currently enrolled SMC students, whether the student is a member of the Associated Students or not.

Lab Specialist (days):                         Lee Peterson
Lab Specialist (nights):                       Ramon Salcedo

Dean of Information Technology         Jocelyn Chong
 

LIMITS ON TECHNICAL SUPPORT

All technical support is provided in person in the lab, during normal lab hours. No technical support is provided over the telephone or via e-mail. Technical support is limited to software and hardware owned by the college and installed in the lab.

The lab is not able to provide technical support for equipment owned by students. Please seek information about personally-owned equipment from the manufacturer, a private computer repair company, or books or magazines.
 

WIRELESS HOTSPOTS ON SMC CAMPUSES

The lab does not provide support for college wireless connections. The wireless system is administered by another department, which does not provide user support.

Wireless access instructions are online, published by the SMC Library. Limited technical support for SMC wireless access is provided by the SMC Library staff through online links at the end of the instructions. The Associated Students Computer Lab staff does not provide one-on-one support for wireless access.

Students enrolled for the current semester may log on to the SMC wi-fi network with an SMC computer network username and password. Usernames and passwords may be obtained in any SMC computer lab. It's a good idea for students to verify that they can log on using a lab computer before trying to log on using their personal laptop computer and the wireless system.

Main campus major hot spots are:

Printing is not available through the wi-fi system. Students usually print in computer labs or at home after transferring files by using flash drives, e-mail attachments, or Google Docs.

 

COMMENTS, SUGGESTIONS, AND COMPLAINTS

Comments are welcome. Student feedback is helpful. Ask the lab assistants in the Cayton 209 for a paper comment form for suggestions, complaints, or just general comments. The lab assistants can also provide an email address if you prefer to send an email.

 


Last update: 02/28/15   

 

            

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